Understanding the Warranty on Taylor Machines

When investing in a Taylor machine, it's crucial to understand the warranty coverage that comes with your purchase. Taylor Products is committed to providing high-quality, reliable equipment, and our warranty reflects that commitment. Here's a breakdown of what you can expect in terms of warranty coverage for both new and used Taylor machines.

Warranty for New Taylor Models

For new Taylor models, we offer a comprehensive warranty package designed to ensure your machine operates smoothly and efficiently for years to come:

1 Year Service: We provide one year of service coverage, ensuring that any issues with your machine are promptly addressed by our expert technicians.

1 Year Parts: All parts are covered for the first year, so if anything needs to be replaced, it’s taken care of at no cost to you.

2 Year Motors & Gear Boxes: The motors and gearboxes in our machines are built to last, and we back this with a two-year warranty, giving you peace of mind.

2 Year Beater Motors: The beater motors, which play a crucial role in the operation of your machine, are also covered for two years.

5 Year Refrigeration Compressor: The refrigeration compressor is vital to your machine’s cooling capabilities, and we provide a five-year warranty to ensure it stays in top working condition.

5 Year Insulated Shell Assembly: The insulated shell assembly, which helps maintain the machine's efficiency and performance, is covered for five years, ensuring long-term reliability.

Warranty for Used Taylor Machines

We also offer solid warranty coverage for used Taylor machines, making them a reliable choice for businesses looking to optimize their budget:

1 Year Service: Even with a used machine, you’ll benefit from one year of service coverage, so any necessary repairs are handled by our trained technicians.

1 Year Parts: Used Taylor machines come with a one-year parts warranty, so you’re protected if any part needs to be replaced during the first year of operation.

It's important to note that the motor and refrigeration warranty on used machines depends on the specific year and model of the freezer. This means that while some components may still be covered under warranty, it's essential to check the details based on your machine's specifications.

Wearable Parts Exclusion

Please be aware that class 000 parts, such as blades, O-rings, and other wearable components, are not included in the warranty coverage. These parts are subject to regular wear and tear and will need to be replaced periodically as part of standard maintenance.

Conclusion

Taylor Products stands by the quality of our machines, offering robust warranty options for both new and used models. Whether you're purchasing a brand-new Taylor machine or opting for a used one, you can rest assured that you're getting a product that's backed by comprehensive service and parts coverage. For any specific questions about your machine's warranty or to learn more about our products, don’t hesitate to contact us. We're here to help you keep your business running smoothly.

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Don't see your county listed? Our service area covers Central and Eastern PA, New Jersey, New York City, Long Island and Northern Delaware. To find your local Taylor distributor outside this area, visit Taylor-Company.com.

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