When investing in a Taylor machine, it comes along with a robust warranty package with your purchase. Taylor Products is committed to providing high-quality, reliable equipment, and our warranty reflects that commitment. Here's a breakdown of what you can expect in terms of warranty coverage for both new and used Taylor machines.
For new Taylor models, we offer a comprehensive warranty package designed to ensure your machine operates smoothly and efficiently for years to come:
1 Year Service: We provide one year of service coverage, ensuring that any issues, other than operational parts, are promptly addressed by our expert technicians.
1 Year Parts: All parts are covered for the first year, other than operational parts, so if anything needs to be replaced, it’s taken care of at no cost to you.
2 Year Motors & Gear Boxes: The motors and gearboxes in our machines are built to last, and we back this with a two-year warranty, giving you peace of mind.
5 Year Refrigeration Compressor: The refrigeration compressor is vital to your machine’s cooling capabilities, and we provide a five-year warranty to ensure it stays in top working condition.
5 Year Insulated Shell Assembly: The insulated shell assembly, which helps maintain the machine's efficiency and performance, is covered for five years, ensuring long-term reliability.
We also offer solid warranty coverage for used Taylor machines, making them a reliable choice for businesses looking to optimize their budget. We replace all wearable parts, test and replace any parts that are not up to spec:
1 Year Service: Even with a used machine, you’ll benefit from one year of service coverage, other than operational parts, so any necessary repairs are handled by our trained technicians.
1 Year Parts: Used Taylor machines come with a one-year parts warranty, so you’re protected if any part, other than operational parts, needs to be replaced during the first year of operation.
Compressor and Shell Assembly: Used Taylor machines come with up to a 3 year compressor and shell assembly warranty, depending on the age.
Please be aware that class 000 parts, such as blades, O-rings, and other wearable components, are not included in the warranty coverage. These parts are subject to regular wear and tear and will need to be replaced periodically as part of standard maintenance.
Taylor Products stands by the quality of our machines, offering robust warranty options for both new and used models. Whether you're purchasing a brand-new Taylor machine or opting for a used one, you can rest assured that you're getting a product that's backed by comprehensive service and parts coverage. We also provide full hands-on training and support for all of our Taylor machines. For any specific questions about your machine's warranty or to learn more about our products, don’t hesitate to contact us. We're here to help you keep your business running smoothly.
